The following information is obtained from NBN Website here
nbn is building and constructing the broadband access network
• For most people, it will replace your current broadband technology: dial-up, ADSL2 or cable.
• The nbn™ broadband access network is replacing parts of the existing phone & internet infrastructure. Most Australians will need to move to an nbn™ powered plan to keep using their phone and internet at home**.
• Once it is available in your area, you will have approximately 18 months to move to an nbn™ powered plan before your existing phone and/or internet is disconnected.
• Check your address to see when Australia’s broadband access network is available at your premises.
nbn is a wholesaler – we don’t sell direct to the public
• nbn provides wholesale services to service providers who offer nbn™ powered plans to the public.
• To connect, speak to a service provider about a plan that best suits your needs.
• Your service provider will also help if you have any issues once you’re connected.
• There is no need to contact nbn directly.
Choice of service provider, speed and data
• As a consumer, you have a choice of service providers and superfast speeds. In most cases, service providers also offer a choice of bandwidth options.
• Choose carefully as service providers are responsible for a number of elements of the network outside of nbn’s control that will affect your internet experience. A service provider’s network capacity and the quality of modem they offer are just two examples of factors that can affect the performance of your internet.
**Services provided over the nbn™ network will be replacing phone and internet services provided over most of the existing landline networks, including copper and the majority of HFC networks within the fixed line footprint. Services provided over existing fibre networks (including in-building, health and education networks) and some special and business services may not be affected. To find out if your services will be affected, please contact your phone or internet provider.
Ray White Drysdale strongly recommends that you speak with your provider for further information.